Terms & Conditions

2. Accounts, verification and security

Some services require you to create and maintain an account. You may be asked to provide your name, date of birth, address, payment information or other details needed to verify your identity and eligibility. Information must be truthful and must belong to you. The operator may request documents or other evidence at any stage, including before allowing deposits, withdrawals or continued access.

Verification checks may be carried out to meet legal, regulatory, fraud prevention, responsible gambling and security obligations. If you do not provide requested information within a reasonable period, or if the information cannot be verified, access to some or all services may be delayed, limited, suspended or refused. Any review will be handled in accordance with applicable requirements and the website’s policies.

Your account responsibilities

• Keep your username, password and other login credentials confidential.
• Use a strong password and take reasonable steps to prevent unauthorised access.
• Notify the operator promptly if you believe your account has been compromised or used without permission.
• Do not create duplicate accounts or attempt to bypass an account restriction, suspension or closure.
• Do not sell, transfer, lend or otherwise make your account available to another person.
• Check account activity and transaction information regularly and report any concern through the available support process.

You remain responsible for activity carried out through your account unless you have promptly reported unauthorised access and the operator determines that you took reasonable care of your credentials. The operator may suspend an account while investigating unusual activity, identity concerns, payment issues, technical problems or possible breaches of these terms.

Account closure

You may request closure of your account at any time, subject to any outstanding verification, transaction review or legal obligation. The operator may close or suspend an account where it considers this necessary for security, compliance, responsible gambling, fraud prevention, service management or another lawful purpose. Closure does not remove obligations that arose before the account was closed, including obligations relating to transactions, disputes, misuse or investigations.

4. Responsible use, privacy and legal matters

Responsible gambling

Gambling should remain an optional form of entertainment and should never be treated as a way to earn income, recover losses or resolve financial problems. Set a budget before you play, keep track of time and spending, and never gamble with money needed for essentials. Do not gamble when distressed, impaired or under pressure from another person.

• Use any available deposit, spending, session or loss controls that suit your circumstances.
• Take a break if gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing.
• Ask for support if you are concerned about your gambling or someone else’s gambling.
• Request account restrictions, a cooling-off period or self-exclusion where those options are available.
• Do not attempt to evade a responsible gambling restriction by opening another account or using another person’s account.

Responsible gambling tools and support options may be subject to verification or processing requirements. A restriction may not apply immediately to every channel or service, so you should stop using the website while a request is being processed. The Responsible Gambling information on the website provides further general guidance.

Privacy and communications

Personal information is handled in accordance with the Privacy Policy. Information may be collected and used to provide services, process transactions, verify identity, maintain security, meet legal obligations, manage responsible gambling controls, prevent fraud and improve the website. By using the website, you acknowledge that communications may be sent in connection with your account, transactions, security or service updates. Marketing communications, where available, may include preference or opt-out controls.

Prohibited conduct

• Interfere with the operation or security of the website, games or payment systems.
• Use bots, scripts, automated tools, malware or other unauthorised software.
• Exploit a fault, pricing error, loophole or technical weakness, or share information intended to facilitate such exploitation.
• Attempt to reverse-engineer, copy, modify or commercially use website content without permission.
• Submit false documents, conceal relevant information or impersonate another person.
• Use funds obtained unlawfully or attempt to disguise the source or destination of funds.

Liability, availability and disputes

The website is provided subject to availability. Access may be interrupted by maintenance, internet problems, equipment failure, cyber incidents, service-provider issues, regulatory requirements or events outside reasonable control. The operator does not guarantee that the website or every game will always be available, error-free or compatible with every device.

To the extent permitted by law, the operator is not responsible for loss caused by your failure to protect account credentials, inaccurate information, misuse of the website, interruption outside reasonable control or reliance on information that is not part of these terms. Nothing in these terms excludes, restricts or modifies a consumer guarantee, warranty, right or remedy that cannot lawfully be excluded, restricted or modified.

If you have a question or concern about an account, transaction, game result or service, use the support channel or process made available on the website. You may be asked to provide relevant details so the matter can be reviewed. These terms are governed by the laws and mandatory requirements that apply to the relevant service and your use of the website. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate.